WinkWell Usage Policy: Guidelines for Using Our Website
Disclaimer and Terms and Usage Policy
*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.
The information on the website is for educational purposes only. It is not intended to be a substitute for informed medical advice or care. Do not use this information to diagnose or treat any health problems or illnesses without consulting your pediatrician or family doctor. Please consult your doctor with any questions or concerns you might have regarding you or your child’s condition. We reserve the right to alter or delete testimonials in order to comply with the FDA guidelines. You may experience positive results while using our products but our products cannot and should not replace advice from your medical professional. Not all will experience positive results with our products.
The Information We Collect
In order to use the website to submit comments, receive coupons, upload photos and other information, and make recommendation, you will need to provide to us certain personally identifiable information (“personal information”). We may also collect certain indirect and/or aggregate information as a result of your use of, and interaction with, the website (“Usage Information”).
As you use the Website, we may ask you to provide Personal Information, which may include but is not limited to your:
You may choose not to provide your Personal Information; however providing such Personal Information is a prerequisite for using the full functions of the Website.
We may also use certain standard web measurement and tracking technologies such as “cookies,” web server logs, or other statistics programs to collect Usage Information and track and record how you use the Website. This data is anonymous and does not personally identify you. Usage Information helps us measure the success of the Website and its features or pages and to improve your online experience. Your browser may have an option that allows you to accept cookies, reject cookies, or receive notification when a cookie is sent, but you should note that the use of such restrictive browser settings may limit your use of the Website. In addition, we may utilize web beacons (also known as “action tags” or “one pixel .gif files”), provided by our advertising serving partner, to measure the effectiveness of, and otherwise manage, our online advertising. These web beacons enable our advertising server to recognize you when you visit the Website and to determine which banner ads bring users to the Website. We do not use spy ware, adware or any other similarly intrusive software.
Use of Information Collected
We use your Personal Information in order to provide the services you request and to analyze, manage and improve the Website so that we may continually strive to provide you with the best possible products and services. In compliance with applicable laws, it is our policy to require only the Personal Information necessary to enable us to complete the specific transaction that you request; we do not condition your participation in any specific activity on our Website, including any transaction, on the disclosure of more Personal Information than is reasonably necessary to complete such specific activity and/or transaction. Information such as traffic patterns and the number of page visits help us to further develop and improve the Website layout to better meet your needs. We also use information such as your name and email address to contact you, respond to your inquiries, and send you information such as our newsletters and coupons. We may use such information to notify you of special offers and other services that we believe may be of interest to you or to notify you of important new changes to the Website. Finally, we use collected information to help us diagnose problems with our server or other technical issues relating to the performance of the Website. You should be aware that if you voluntarily disclose Personal Information on a bulletin board, chat room or on any other community forum offered on or through the Website, such Personal Information may be collected and used by others and may result in unsolicited messages from other parties. We have no control over this type of use of your Personal Information and, as such cannot be responsible.
Disclosure of Your Information
You agree to indemnify, defend and hold harmless Wink Well and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
You may opt-out of receiving communications about special offers or programs by clicking on a link provided at the bottom of the email communication, or by responding STOP to texts.
Special Disclosure Considerations for Social Media
Our Website may permit you to participate in certain online activities, such as blogs, message boards or other forums, or may include links to certain Third Party Sites that provide social media functionality, such as Facebook or Twitter (“each a “Forum”). You should be aware that if you voluntarily disclose any Personal Information on a Forum, such information may be collected and used by others and may result in unsolicited messages or an increased risk of fraud. We have no control over this use of your Personal Information and cannot be responsible for it. In addition, if a Forum is provided by a Third Party Site, such Forum will be subject to additional rules and policies; you are responsible for your conduct on any Forum and for complying with any such rules or policies.
The Website is not directed to, and we do not knowingly collect Personal Information from, children under the age of 14. We recommend that parents actively participate in their children’s use of the Internet. If you are under 14 years of age, please do not use or access the Website at any time or in any manner. If you believe that you may have information regarding a person under 14 that you believe to have registered an account with, or otherwise provided Personal Information via, the Website, please contact us at firstname.lastname@example.org.
We take commercially reasonable precautions and have implemented commercially reasonable technical measures intended to protect against the risks of unauthorized access to, erroneous disclosure of, and unlawful interception of Personal Information submitted via the Website. However, your email transmissions and/or other communications containing Personal Information may be unlawfully intercepted or accessed by third parties and/or the Website may be subject to hostile network attacks or administrative errors. We cannot and do not guarantee the security of any information transmitted over the Internet. Once we receive your Personal Information, we take steps that we believe are commercially reasonable to limit access to your Personal Information to only those employees and service providers whom we determine need access to the Personal Information to provide the requested products, services, offers or opportunities that may be of interest to you. However, even after we receive your Personal Information, we cannot guarantee that your Personal Information may not be accessed, disclosed, altered, or destroyed as a result of a breach of our commercially reasonable efforts or as a result of any other event beyond our reasonable control. Accordingly, we cannot and do not guarantee that your Personal Information is completely secure and safe from such risks. For the avoidance of doubt, We expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing or otherwise offering any definitive promise of security in connection with your PERSONAL Information or Usage Information.
Special Note to International Users
Products and Services
Product and services pricing may change at any time without notice. All product listings are available while supplies last. We do not guarantee that services will remain available or error-free at all times due to outages from service providers.
Subscription orders are the most incentivized order type that Wink Well offers. All subscriptions and their saved prices are subject to change with prior notice due to market conditions. Wink Well will email 3 days prior to a subscription shipment to make customer aware of the upcoming order. If the subscription is not paused or canceled and is shipped, the customer is responsible to pay for shipping and handling for returned or refunded subscription orders. The usual cost shipping and handling is $15 which will be taken from the refund.
Returns and canceling orders
Your satisfaction is important to Wink Well. If you are not happy with your order, please contact us and let us make it right. For subscription orders, you will receive and email 3 days before your card is charged and your order ships. Please make any cancellations or edits to your order before your order ships. Any cancellations that take place after your shipping label is printed and your order is fulfilled will be charged the shipping cost. Customer orders deemed to be fraudulent will be canceled and refunded without notice.